Customer Services

Customer Services

At OrderMyStationery, we aim to make purchasing office stationery, housekeeping products and corporate gifting products simple and convenient. Our customer service team is available to assist you before, during and after your purchase.

Product Assistance

Need help finding the right product? Contact our team with your requirements and we will assist you with available office stationery, housekeeping products and corporate gifting options.

Order Assistance

If you need help placing an order, modifying available order information or understanding your order status, our customer service team can assist you.

Please keep your order number available when contacting us regarding an existing order.

Bulk Order Support

We welcome bulk requirements from offices, businesses, schools, institutions and other organisations.

Send us your product list, required quantities and other relevant details, and our team can assist you with product availability and quotations.

Corporate Gifting Support

Planning corporate gifts for employees, clients, events or special occasions?

Share your approximate quantity, budget and product requirements with our team. We will help you explore suitable corporate gifting options based on availability.

Delivery Support

For questions regarding delivery availability, order dispatch or delivery status, please contact our customer service team with your order details.

Returns & Replacement Support

If you receive an incorrect or damaged product, or experience another issue that may qualify for a return or replacement, contact us as soon as possible.

Please provide your order information and photographs of the product and packaging where applicable.

Requests will be reviewed according to our Delivery & Return Policy.

Payment Support

If you experience a payment-related issue while placing an order, contact our customer service team with the relevant order and transaction information.

For your security, never share passwords, OTPs, PINs or complete card credentials with anyone claiming to provide customer support.

Account Support

Our team can assist with general account-related questions and difficulties accessing features of your OrderMyStationery account.

Feedback & Suggestions

Your feedback helps us improve.

If you have suggestions regarding our products, website, ordering experience or customer service, we welcome your feedback.

Contact Customer Services

For customer service enquiries, please contact OrderMyStationery using the official phone number, email address or Contact Us options displayed on our website.

Customer service availability and response times may vary depending on business hours and the nature of your enquiry.