Privacy Policy

Privacy Policy

At OrderMyStationery, we respect your privacy and are committed to protecting the personal information you provide while using our website, placing an order or communicating with our team.

Information We May Collect

When you use OrderMyStationery, we may collect information such as your name, email address, phone number, billing and delivery address, account information, order details and other information you voluntarily provide to us.

We may also collect certain technical information relating to your use of our website, such as browser type, device information, IP address and website activity, where applicable.

How We Use Your Information

We may use the information collected to process and manage your orders, provide customer support, communicate order and delivery updates, maintain your customer account, respond to enquiries and improve our products, services and website experience.

Where you have provided the appropriate consent, we may also use your contact information to send you information about products, offers, promotions or other updates from OrderMyStationery.

Order and Delivery Information

Information necessary to fulfil an order may be shared with relevant service providers, such as delivery, logistics, technology or payment service providers, only to the extent reasonably necessary to provide the requested service.

Payment Information

Payments may be processed through third-party payment service providers. The handling of payment information may also be subject to the privacy and security practices of the applicable payment provider.

Cookies and Website Information

OrderMyStationery may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and improve the customer experience.

For more information, please refer to our Cookies Policy.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may use third-party services for functions such as payment processing, delivery, analytics or other business operations. These third parties may process information according to their own privacy policies and applicable requirements.

Your Choices

You may contact us if you wish to request correction or updating of personal information you have provided to us, subject to applicable legal and operational requirements.

You may also unsubscribe from promotional email communications by using the available unsubscribe option or contacting us.

Retention of Information

We may retain information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records and comply with applicable legal or regulatory requirements.

Children's Privacy

OrderMyStationery is intended for general commercial and consumer use and is not specifically designed to collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable requirements.

Any updated version will be published on this page.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact OrderMyStationery through the contact information provided on our website.